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<< Previous   of   Next >>   ADVERTISEMENT   CONTACT THE HERALD Kelly Hulin, Director New Media khulin@heraldnet.com   Published: Friday, August 8, 2008 Delivery and Frequently Asked Questions The Herald prides itself in providing convenient, on time home delivery. For information about our delivery service, please contact customersvc@heraldnet.com. What time should I expect my newspaper? Your paper should arrive no later than 5:30 a.m. Monday - Friday, 6:30 a.m. Saturday, 7:30 a.m. Sunday and Holidays. Delivery times to Camano Island, Whidbey Island and Mount Vernon and other various rural areas are one hour later. What should I do if my newspaper is missed, wet or incomplete? Customer Service provides redelivery in most areas from 5:30 a.m. to 10:00 a.m. Monday - Friday, 6:30 a.m. to 11:00 a.m. Saturday, and 7:30 a.m. to 11:30 a.m. Sundays and Holidays. Please call 425-339-3200. Can I request porch delivery? Some geographical areas do provide porch service upon your request. It is important when requesting this option that your carrier have clear, safe access to your porch. To find out if porch service is available in your area, please contact Customer Service. Can I request a newspaper delivery tube? Our tubes are designed for roadside delivery. If a box is needed at the roadside your carrier will be asked to install one. Can I have a newspaper delivered to my mailbox? Postal regulations do not allow your carrier to deliver the newspaper to your mailbox. Carriers can receive a fine from the postal service. Anyone tampering with a mailbox is in violation of the law. What if I suspect that my newspaper is being stolen? Please notify Customer Service immediately. Mention to the Customer Service staff your suspicions. Stealing a newspaper is a misdemeanor, and anyone caught can be prosecuted for theft. We will contact your carrier and request that they make arrangements to avoid theft if possible. An alternate or hidden delivery location may be an option. If you have other questions, please feel free to contact us at 425-339-3200 or e-mail us at customersvc@heraldnet.com.

1. $775,000 embezzled in Arlington 2. Belligerent beggars attack Marysville man over $1 3. Pets die in Lake Stevens fire 4. Forgotten lotto ticket nabs $110,000 for Arlington man 5. In Mill Creek, Little League has big following 6. New rules in tanker contest produce no clear favorite 7. Local Briefly: Delivery truck hung up in utility wires 8. Christian bikers held in assault on Hells Angels 9. Seahawks Holmgren is a survivor 10. Boeing gets first 787 cancellation 2 - Top 10 Stories Most Talked about 3 - Top 10 Stories Most Emailed

• Rising prices mean more people are Feeling the pinch • Summer fun for the budget-minded • Summer fun for the budget-minded • A not-so-scary SeaScare • School district hires full-time naturopath • Lynnwood clamping down on graffiti • Contest a day at the beach • School spy cam probe veiled in secrecy • School projects depend on property revenue • Haggen Pharmacy robot fills prescriptions — safely • $45 million expansion underway for Arlington’s Cascade Valley Hospital, ... • Alternative health care options proving worth, moving from fringe to mai ... • Boeing new 777 freighter makes its first test flight from Paine Field • $500 million Providence Everett medical tower construction begins this f ... • Brain cancer cure gets new attention in Everett • Business Licenses - August 2008 • (No heading)